Shipping & Returns

RETURNS POLICY

Q: What do I do if I have a return?
A: Domestic & International returns must be requested within 14 days of your order delivery. Click here to start a return or exchange. Please keep your tracking number easily accessible as you wait for your package to ship back to us.

Q: What are your Return Guidelines?
A: In order to receive a refund, item(s) must be unworn and in the original condition. Item(s) must not have traces of makeup, stains, animal hair, deodorant, or strong scents (perfume).

If you have an item you believe to be defective, a photo must be provided before the return is approved. If we receive back your item and find that it does not meet the above conditions, your refund can be denied.

Q: Are shipping fees refundable?
A: Outbound shipping fees from the original order are not refundable.

Q: How should I ship my return?
A: Please ship any return(s) back in their original packaging. Please put the return label on an exterior shipping box or container, not on any product or apparel packaging.

Q: Can I return an item if I have an APO/FPO address?
A. We cannot currently create return labels for APO/FPO addresses, as they require customs information for shipping.